Frequently Asked Questions
Everything you need to know about shopping at Gul Ahmed Ideas.
What is the standard delivery time for domestic orders?
For orders within Pakistan, delivery typically takes 3 to 5 working days. During sale periods or new collection launches, delivery may take up to 7 working days.
What is your exchange and return policy?
We offer a 30-day return and exchange policy for unused items with original tags and receipts. Please note that sale items and stitched products cannot be exchanged or returned unless they are defective.
How can I track my order status?
Once your order is dispatched, you will receive a tracking number via email and SMS. You can use this number on our logistics partner's website to see real-time updates.
What payment methods do you accept?
We accept Cash on Delivery (COD), Credit/Debit Cards (Visa and Mastercard), and popular digital wallets. For international orders, only credit/debit card payments are accepted.
Does Gul Ahmed Ideas offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary based on the destination and the weight of the parcel.
Are the colors of the products on the website accurate?
We strive to display product colors as accurately as possible. However, due to differences in monitor displays and photographic lighting, the actual color of the fabric may vary slightly from the screen image.